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Artificial Intelligence in Quality Assurance Processes

Trends in software development constantly shift and lead to rapid changes. Software continues to grow ever more complex but people still want to release high-quality products. With the growing demand, traditional methods of software testing often cannot meet these needs. This leads to delays, extra expense, and perhaps – probably – even quality issues.  Many […]

Category

QA/Testing

Posted

Jody Stinson

Aug 15, 2024

Trends in software development constantly shift and lead to rapid changes. Software continues to grow ever more complex but people still want to release high-quality products. With the growing demand, traditional methods of software testing often cannot meet these needs. This leads to delays, extra expense, and perhaps – probably – even quality issues. 

Many are turning to Artificial Intelligence (AI) to try to increase productivity, since it makes the work of development and test engineers easier.

So what exactly is AI?

AI refers to the ability of machines to perform tasks that typically require human thought such as learning, reasoning, problem-solving, and decision-making. 

Implementing AI can be done through different techniques, such as rule-based systems, expert systems, neural networks, and machines trained by qualified human trainers. AI learns through supervised methods and algorithms and continuously improves its performance.

Using Artificial Intelligence in software testing speeds up the process and makes it more efficient as it performs repetitive and time-consuming operations such as regression, functional, and performance tests much faster than humans can.

AI tools play a significant role in increasing efficiency. They save testing time. They detect bugs that might otherwise not have been noticed – and detect them earlier in the Software Development Life Cycle (SDLC) which reduces the cost of fixes. The tools also minimize the chances of human errors. 

Testers can use these tools to create test cases quickly, make automated scriptings, or even debug a test code. Similarly, with AI, they can analyze data faster, which leads to more thorough product and service testing.

Introducing AI into software testing comes with pros and cons. 

Although AI testing has made tremendous strides in regards to software testing, it cannot replace humans. An AI doesn’t possess a human’s creativity and problem-solving capabilities. AI tools also may give false outcomes and waste time on unimportant issues. Critical defects can then be missed.

Many companies are already using Artificial Intelligence in software testing, but it’s important that the organization has experience in this field. The use of AI in testing cannot be done by just anyone. It requires expertise. So even though AI might speed up testing, using it may not be the best approach.

AI can make software testing easier and more modern, which accelerates the process and reduces human mistakes. But even with all its advantages in regards to accessibility, ease of use, and speed, AI’s limitations still prevent it from replacing human testers. It’s crucial to note that using AI in software testing involves trust concerns as well.

AI simplifies software testing and makes it faster, efficient, and wider–all while mitigating the risk of human errors. However, there are some obstacles to implementing such intelligent systems during initial periods including high upfront costs, a lack of technical skills, and limited adaptability.

Still, clients can improve quality timeline prices if they apply artificial intelligence into their process.

AI’s role in software testing will become increasingly more significant as technology continues to develop. Many testers have already adopted these tools as part of their work. The industry will also benefit from further improvements brought about by them.

If you need high-quality software or quality assurance services, schedule a free assessment with Swan Software Solutions.